How can I contact Cool Sheepskin?
Phone: 01684 893368 or M: 07857617007(text or call) or e-mail enquiries@coolsheepskin.co.uk
Monday to Friday: 9 am - 5.30pm
Saturday: 9 am - 12.30pm
Sunday: Closed
Location: Malvern, Worcestershire
How much is delivery?
If your order is over £70 then delivery is free.
Orders will be sent with a Royal Mail Tracked service except for large rugs, coats, gilets and car seat covers where delivery will be with either DPD or FedEx.
Royal Mail 48 Tracked from £2.99 - £3.65
Royal Mail 24 Tracked from £3.60 – £4.70
Royal Mail Special Delivery from £7.15
How long does delivery take?
Royal Mail Special delivery - delivered next working day before 1pm if ordered before 1pm the previous working day. If ordered on a Friday delivery will be on Monday.
Royal Mail 24 Tracked is 1 - 2 days delivery but occasionally can be longer. End to end tracking with predicted day and estimated time of delivery by sms and or/email. Online delivery confirmation with GPS map.
Royal Mail 48 Tracked 3 - 5 days delivery but occasionally can be longer. End to end tracking with predicted day and estimated time of delivery by sms and or/email. Online delivery confirmation with GPS map
DPD and FedEx - Normally next working day except during very busy periods eg Christmas and very cold spells.
How do I order, do I need a user account?
No, you do not need to make an account, you can check out as a guest.
The option to create an account is there as well.
Can I cancel my order?
Cancellations or changes can be made if the order has not been shipped. Please contact us by phone
m: 07857617007 or 01684893368 or e-mail enquiries@coolsheepskin.co.uk and we will see how we can help.
How do I return my order?
Please visit our 'returns' page.